Contact & Service

At Your Side

We appreciate your interest in Dr. Franz Köhler Chemie GmbH. Here you will find all the contact information for our departments along with our range of services.

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How to Contact Us

Dr. Franz Köhler Chemie GmbH

Werner-von-Siemens-Str. 14–28
64625 Bensheim

Phone:
+49 6251 1083-0
Fax:
+49 6251 1083-146
Email:
info@koehler-chemie.de

Availability by Phone:

Monday–Thursday: 7:30 a.m.–4:30 p.m.

Friday: 7:30 a.m.–2:00 p.m.

Customer Service and Medical Inquiries

For inquiries directed to our scientific field service, please use our search function.

Reporting Side Effects

If you would like to report a side effect, please contact our pharmacovigilance department. You are also welcome to use our contact form for this purpose.

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QPPV (Qualified Person for Pharmacovigilance)

Phone:
+49 6251 1083 100
Email:
pharmacovigilance@koehler-chemie.de

For more information on adverse drug reactions, please visit BPI. BPI – Adverse Drug Reactions →

Complaint

For complaints, please use our contact form. We will process your request as soon as possible.

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Complaint

Phone:
+49 6251 1083-333
Availability by Phone:
Monday–Thursday: 7:30 a.m.–4:30 p.m. Friday: 7:30 a.m.–2:00 p.m.

Orders

To place an order, please use our contact form. Our order processing team is also available by phone during the listed business hours.

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Order Processing

Phone:
+49 6251 1083-333
Availability by Phone:
Monday–Thursday: 7:30 a.m.–4:30 p.m. Friday: 7:30 a.m.–2:00 p.m.

Whistleblower System

Reports under the Whistleblower Protection Act may be submitted directly to our external ombudsperson.

Electronic Whistleblower System →

Attorney Dr. Stephanie Troßbach

Catus Law + Compliance
Thurn-und-Taxis-Platz 6
60313 Frankfurt am Main

Phone:
+49 69 1532245 13

Contact Us

Write to us—the subject line will ensure your inquiry is forwarded directly to the right department.

Professional Resources

Here you will find practical resources from our various therapeutic areas. All documents are available for download as PDFs—for your reference, to share with others, or to support you in your daily clinical practice.

Accredited online continuing education courses—free and available anytime.

Accredited online continuing education courses—free and available anytime.

Our Köhler Campus platform offers regular live and on-demand continuing education courses on the topics of intensive care, emergency medicine, transplant medicine, perfusion, and cardiac surgery. Most of the online seminars are CME-certified and based on a product-neutral approach.

View Köhler Campus →
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